Seriously, some should keep their mouths shut

More of my stupid people rants.

Yesterday, I had to call the bank to get information about my brother’s bank account and why it wasn’t opened yet.  Well I went to the bank’s website to look for a contact phone number, and a little pop up came up saying, “We can help you set up a new account right now.  Do you want to talk to a live agent?”

I thought that would be easier than calling the bank up, so I clicked yes.  The chat session opened up, and Vincent was there waiting for me.

Agent: Hello.  My name is Vincent.  I can help you set up a new savings or checking account today.

Me:   Oh.  I tried to open an account 2 weeks ago.  I have a confirmation number, but that’s the only email I received from you guys.  I don’t have an account number or an ATM card yet.

Agent: Well it looks like you’re using IE7.  Our system did not support IE7 until a couple of days ago, and because of that your data was not entered correctly.

Me: Um… I just upgraded to IE7. And I signed up on a different computer using Firefox.

5 minutes later:

Agent: Please contact our new accounts customer service line at 1-877-xxx-xxxx.

I think there was some more stuff after that, with the whole typical speel:  Can I help you with anything else?  No… You suck.  And stop trying to tell me I don’t know what I’m doing!  You guys freaking sent me a confirmation email!  How could you NOT have my data if you got my email address.

I don’t even know how to explain how I felt at the moment.  Here you have a dude that probably doesn’t know how a website works trying to tell me that my browser is b0rk3n3d?  AHHHHH!  Lucky for him I was in a good mood and didn’t go ballastic on him.

I need to get some coffee… and maybe some calming agents.  Who wants to provide me with Gyuri?